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Cancellations made:
More than 15 days before departure: No cancellation fee.
Between 7 and 15 days before departure: 25% cancellation fee.
Less than 7 days before departure: 50% cancellation fee
Refunds:
Refunds, if applicable, will be processed within 15 days after the cancellation request is received, minus any applicable cancellation fees.
Partial Cancellations:
If only part of the booking is canceled, the cancellation fees will apply to the canceled portion only.
Contact information:
For all cancellation requests and inquiries regarding the cancellation policy, please contact ATS's customer service department at rwanda@africatourismsolutions.com
Note:
This cancellation policy is subject to change without prior notice. Please review the most up-to-date policy at the time of booking.
